Global Data offers a wide range of solutions to aid your business. Choose from the following to tfind out more:


Information Technology Services

Global Data is the preeminent provider of Information Technology Services to outsourcing customers.

Service Offerings

  • Client/Server Applications
  • Online Web Applications & Portals
  • Website Design, Hosting, & Maintenance.
  • Remote Administration & Managed Services.
  • Multimedia, CBT & Technical Writing
  • Product Support Services

Skill Sets

Application Platforms

  • Windows NT/2000, Unix & Linux platforms
  • Sun Java & Microsoft platforms for web applications
  • Database - Oracle, SQL Server, MySQL

Architecture and Design Methodologies

  • Multi-tier application architecture
  • Distributed component-based application development using DCOM
  • Object Oriented and Structured design methodologies
  • UML and Unified Development Process

Application Languages

  • Visual Basic, Visual C++
  • Microsoft’s ASP & .NET Technologies.
  • Cold Fusion & PHP
  • Java Script & VB Script
  • HTML, XML, & DHTML

Multimedia

  • 3DS MAX
  • Adobe Photoshop
  • Adobe Premiere
  • Adobe After Effects
  • Adobe Illustrator
  • Macromedia Flash
  • Macromedia Authorware
  • Macromedia Director

Global Data has a team of over 30 professionals.

Technical and Management areas of expertise are:

  • Project Management
  • System Analysis, Design and Code Development
  • Quality Control
  • Technical Writing and Product Demo Development
  • Graphic Design and Development
  • Website Administration
  • E-Mail & Help Desk Support Services
  • Remote Server Administration

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Business Process Outsourcing

Our Aim

To partner with our clients in non-core businesses, providing business solutions that will enable them to further their businesses and maintain a competitive edge.

We guarantee a close and complete association -- one that supports your strategic goals and is flexible enough to accommodate change.

How do we do this

By facilitating and managing processes for our clients in our core competencies regardless of boundaries.

Advantages to our partners

Cost Reduction - Through the use of cutting edge technologies we help control operative and administrative costs.

Time Management - By handing over the day-to-day running of back-office operations, Management spends more time on core businesses, generating a larger market share and ensuring a niche in the industry.

Channelize resources - Outsourcing these businesses enables management to assign staff and resources to priority projects and new opportunities.

Tech Support - We guide our partners in the use of path breaking technology with lower capital investments, enabling improvements and efficiency.

Our Range of Services

Global Data provides a spectrum of services in the area of data management.

Here are some of our Core Competencies:

Data conversion and processing

  • Global Data converts data from printed, handwritten, images, other media to various clients specific output formats.
  • Data that needs to be converted or processed is either sent as scanned images or physically shipped to operations via courier. Processed data is returned to source through dedicated FTP access or communication line or couriered back on CD-ROM or Tape.
  • Optical Character Recognition (OCR) - Comprehensive OCR ensures accurate reproduction. Converting data to a common electronic database which is platform or application independent.
  • Assured accuracy of processed data at 99.95% achieved by a utilizing our multi-stage conversion process and a custom-built electronic data management software.
  • The data can be converted to richly tagged data or to web ready print/viewing formats.

Database Design and development: Creation, Maintenance and Updates

  • Cost-effective time-efficient solutions using a combination of automated and manual applications to provide data and information that enables readily accessible information that can be searched, sorted, located, distributed, and viewed specifically or as a whole in any subject context.
  • Client Specific Design - Databases are tailored to specific coding and indexing with required level of customization or data significance. Flexibility in being able to catalog, retrieve complete data or as records with fixed fields. Documents can be indexed and abstracted with searchable query or keyword search.
  • Cross-referencing capabilities


Archival of legacy data: Conversion from original source to electronic format

  • Document Clean-up - Electronic data that is scanned and imaged is cleaned to eliminate duplication and non-standardization.
  • Documents are stored on CDs/ servers/ strong rooms in custom defined media formats.

Storing of original documents:

  • We can store original documents as they appear in an electronic format.
  • Document Scanning and Imaging - We index, scan and image. Documents can be indexed with searchable query or keyword search. Flexibility in being able to catalog, retrieve documents.
  • We specialize in converting paper-based systems to highly efficient and cost effective electronic document management systems.
  • Our goal is to optimize information flow by accelerating retrieval time, improving accuracy, increasing productivity and maximizing savings.
  • Our image capture services utilize a combination of interactive and automated scanning procedures, providing the best balance of quality, speed and cost performance.
  • Documents are protected for any length of time.

Content development and management services:

  • Management of data in the form of written or physical correspondence, email, word processor files, spreadsheets, databases, images, graphics or other applications.


Back office accounting work:

  • Global Data provides total back-office financial and accounting services and business process outsourcing management and services.
  • Accounts payables, payroll and receivables management.
  • Data and document imaging, indexing, and abstracting services.
  • Periodic balance sheets, financial statements and report generation.
  • Professional legal and taxation analysis and management.
  • Global Data provides records management, storage and archival services. This includes scanning documents and storing them as images. These images can be retrieved on a required basis.

Tech-infrastructure

  • We deploy cutting-edge technology like dedicated and secure leased lines (T1) for communication, web access, web delivery and FTP capability.
  • High-end servers, workstations, scanners, laser printers, licensed software, and power backup systems.
  • Efficient and secure archiving systems and equipment for backing up data. Spacious and comfortable work area with required amenities, including strong rooms for safety of source data.
  • Data Integrity: Monitoring and complete logging of all activities occurring in our system, program, and network to ensure that the information is changed only in a specified and authorized manner.
  • Disaster Prevention/Recovery: Our facilities are ensured with detailed disaster prevention/recovery procedures to manage and minimize damage or disruption and ensure stability in case of a disaster.
  • Data Repository: Regular online and offline data backup system, secured offsite data storage in fire proof setup protected by armed guards.


THE GLOBAL DATA ADVANTAGE:

  • Availability of a large skilled and dedicated human resource pool.
  • Geographic and strategic location with the time difference advantage.
  • Cost-effective and economic solutions at more than 50% cost saving.
  • Presence of a dedicated project development and monitoring team in the US.
  • Leading-edge technology and communication equipment.
  • Highest possible accuracy of output coupled with timely delivery.
  • Presence of an R &D team that is constantly developing efficient solutions for better project implementation.
  • Ability to adapt to every specific customer or client requirement.
  • Unique onsite/offsite/offshore business model.
  • Globalization and open-market economy that has government support.
  • Constant upgrade of infrastructure and equipment in line with industry specific development.

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Digital Capture and Conversion Solutions

The Global Data organization provides a full range of data entry, document scanning, coding, indexing and programming services to a variety of clients. Global Data coordinates all services required by clients, including job scheduling, pick up and delivery of source material, distribution, quality assurance and control, customer support, data transmission, and media preparation.

A single point of contact is maintained with the customer for all matters relating to the task at hand. From initial contact to final delivery, customers will always be able to contact someone that is familiar with the job and specifications, and can answer any of the questions related to the performance of the particular task.

Global Data's Products and Services Include:

  • Data Entry and Verification
  • High Speed Scanning and Imaging
  • Optical Character Recognition (OCR)
  • Document Coding
  • Document Indexing
  • Media Preparation
  • Web Site Design
  • Database Design
  • Image Blowbacks
  • Litigation Support
  • Interactive Voice Response Services
  • Voice Transcription Services
  • Programming (VB, C++, HTML, XML, PERL, ASP)

Client requirements are quickly and accurately fulfilled, at rates that are the most competitive in today's marketplace.

Data Entry and Verification Services

Data is keyed and verified providing the most accurate capture available from handwritten and typed documents such as letters, petitions spreadsheets, etc. or already imaged documents. We also transcribe voice to text specializing in medical and legal transcription, conference calls, hearings, and other corporate communications.

Our staff has provided the highest quality service to many noted organizations.

These are a few of our accomplishments, with descriptions of the services provided:

  • Staff keyed and verified 3 to 4 edited manuscripts a week with a 99.95% accuracy rate, for a prominent book publisher.
  • Currently processing 5,000,000 lines of medical transcription on a monthly basis.
  • 40,000-50,000 LOAs (Letters of Authorization to change long distance carriers) where keyed and verified weekly, for a well-known communications organization. This consisted of the name and address including city, state and zip code, phone number, birth date of authorizing signer, date of signature, and confirmation of signature. System edits where in place to reject birth dates of persons under 18 years of age. A 99.5% accuracy rate for this project was achieved.

Document Imaging and Scanning Services

Our staff has over 25 years utilizing state of the art hardware and software allowing us to offer the highest quality results. The following steps insure timely and organized completion:

  • Our staff and the client negotiate job specifications and delivery schedule
  • We arrange for pickup of source documents
  • Documents are inventoried and a log is created
  • Documents prepped (staples and clips removed)
  • Documents scanned/imaged at requested resolution (at this point, and if requested, Optical Character Recognition (OCR) process is performed, and Bates stamp applied)
  • Documents presented via image to data entry operators, index keyed based on customer specifications
  • All component parts are linked (image, index, bates, and OCR text) Images and data output in client specified format(s)
  • Documents are reassembled
  • Documents and prepared data returned to customer
  • Delivered on CD or high-speed data transfer
  • Blowback (printing) of imaged documents provided if requested
  • Our staff has achieved top quality ratings from well-known organizations:
    • For a large US stock market staff has imaged and indexed documents related to new IPO filings totaling 3,000-4,000 pages weekly
    • For a large law firm our staff imaged and indexed it's archival library which consisted of 60,000-70,000 pages
    • For a long distance communications organization; 40,000-50,000 LOA's (Letter of Authorization to change long distance carrier) were imaged weekly
    • Reconstructed 10,000 pages of patient records damaged by water from a fire for a large doctors office

Litigation Support Services

Any or all of the following services are provided by Global Data is support of specific client requirements:

Document Pickup and Delivery Services

  • Documents are inventoried and logged in upon receipt. Discrepancies are immediately reported to the client.

Document Preparation (prep) and Re-Preparation Services

  • Prepare documents for scanning/imaging and indexing
  • Remove staples and bindings
  • Place delicate or undersize documents in document holders
  • Scan, replace bindings/staples if requested
  • Place in original shipping/storage containers, in original order

Document Imaging Services

  • Documents are scanned and imaged using high speed on-site scanning capability
  • A variety of image formats and resolutions can be provided

Document Indexing Services

  • Whether you require objective or subjective indexing, we can provide either. Indexes created by both automatic and manual operations
  • Indexes defined by user and/or Global Data at users request

Optical Character Recognition (OCR) Services

  • OCR processing to capture full text content of documents. Service can be provided with or without cleanup.
  • Single engine or multi-engine recognition processes available for increased recognition accuracy.

Manual Data Entry and Verification Services

  • Data is keyed and verified, providing the most accurate capture available
  • Data can be captured from any hard copy or already imaged documents

Database Build and Population Services

  • Scanned images, indexes and other data can be output to most litigation support packages including Concordance®, Doculex®, Inmagic®, DBITextworks™, JFS™, Summation™, and Trial Director™

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Home | Services | Solutions | About Us | Contact Us
  901 Dulaney Valley Rd, Suite 502
Towson, MD 21204
phone: 1-888-854-0260
fax: 410-825-3240
e-mail: info@globaldatallc.com